Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopShipping Policy
Shipping Policy
At Veil With Grace, we are committed to delivering your order safely and on time. Please review our shipping policy before placing your order.
1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, holidays, or peak seasons, processing times may be slightly longer.
2. Shipping Time
Within Pakistan
- Standard Delivery: 2–5 business days
- Remote areas may require additional delivery time.
International Shipping
- Delivery times vary depending on the destination country and courier service, typically 7–12 business days.
- Customers are responsible for any customs duties, import taxes, or other fees charged by their country’s customs authorities.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- Any free shipping promotions will be clearly displayed on our website when available.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information (where available), allowing you to monitor your shipment.
5. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate before placing your order. Veil With Grace is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier issues, customs clearance, public holidays, or other circumstances beyond our control. We appreciate your patience in such situations.
7. Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review your claim and provide an appropriate resolution.
8. Exchange Policy
We do not offer refunds. Eligible products may be exchanged within 14 days of delivery in accordance with our Returns & Exchanges Policy. Items must be unused, unwashed, in their original condition, and have all original tags attached.
If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.
9. Contact Us
If you have any questions regarding this Shipping Policy, please contact us through the contact form available on our website.
Thank you for trusting Veil With Grace. We are committed to protecting your privacy and providing a secure shopping experience.